Analytics Leaders Summit – Indonesia Edition, Oct 19-21, 2016 at the Le Grandeur Hotel, Jakarta – Indonesia

08.00 - 09.00
Breaking the Enigma : Networking Breakfast Registration
09.00 - 09.10
Introduction
09.10 - 09.20
Opening Remarks : Abeed Rhemtulla, Managing Director - Enigma Consulting Group
09:20 – 09:30
Welcome Speech by Conference Chairman: Mike Sherman, Marketing, Customer Insight, and CRM/Big Data Expert, Hong Kong
09:30 - 10.00
“Ten Things I Wish Someone Had Told Me About Data Analysis”
Mike Sherman, Marketing, Customer Insight, and CRM/Big Data Expert, Hong Kong
Q&A Sessions
10.00 - 10.30
Malaysia’s National Big Data Analytics Initiative
Ir Dr Karl Ng, Director Innovation Capital Division – Multimedia Development Corporation (MDeC), Malaysia
10.30 - 11.00
Networking Tea - Break
11.00 - 11.30
How UOB uses Risk Analytics across Customer Lifecycle-
Wipaporn Techamaitrechit, Executive Director Portfolio & Regulatory Management - UOB Bank, Thailand .
Q&A Sessions
11.30 - 12.00
Emerging Trends in Customer Analytics based on social physics and predictive modelling,discuss the emerging trends in social physics analytics, some examples and implementation tips”
Himanshu Jha,, Head of Business Intelligence, Data Science – Music, Singapore Q&A Sessions .
Q&A Sessions
12.00 - 12.20
Andrew Mckinley - Magic Show
12.20 - 12.50
Customer and Interaction Analytics Uncovered
Mark Harington, Head of Presales (APAC) – NICE, Singapore Nice & SelindoAlpha
12.50 – 01.20
“Increasing customer journey through strategic wealth”
  • Using data analytics to predict customer behaviour
  • The next best offer
  • The customer engagement model
  • The need for R.F.M
Hark Cheong Siah, Head Customer Analytics & Insights, Corporate Development, CFS - Maybank, Malaysia .
Q&A Sessions
01.20 - 02.20
Networking Luncheon
02.20 - 02.50
“Usage of Machine Learning to combat cyber fraud and money laundering in banking”
Rajendra Sankhlecha, Head Financial Crime Analytics - Axis Bank Ltd, India .
Q&A Sessions
02.50 – 03.10
Andrew Mckinley – Magic Show
03.10 - 03.40
Loyalty and Consumer Behaviour in Retail
  • Typology of loyalty                        
  • Measuring loyalty                        
  • CRM through RFM approach                        
  • Loyalty score                        
  • Segmentation
  • Conclusion
Dr. Aditya Galih Prihartono, Industry Expert, Indonesia
Q&A Sessions
03.40 – 04.10
Networking Tea – Break
04.10 - 04.40
Customer First! Customer Centric Big Data Application in Walmart Retail
Ashish Gupta, Manager (Data Analytics) – Walmart Inc, India Q&A Sessions
04.40 - 05.40
Panel Discussion : “Exploring How new Data is Changing The Way Credit Risk is being utilised in your organisation”
  • What is going to be the impact of IFRS9 on financial institutes and so we need another framework?
  • How to understanding your customer to ensure responsible lending
  • How to develop an effective risk appetite with senior members to maximize business performance
  • How data sharing across lenders will influence an already competitive market
  • How stress tests can be effectively applied for portfolio management?
Chair: Dr Carol Hargreaves, Industry Expert & Former Chief of Business Analytics, Australia
Panelists:
  • Rajendra Sankhlecha, Head Financial Crime Analytics - Axis Bank Ltd, India
  • Lucky Edward, Industry Expert – Indonesia
  • Wipaporn Techamaitrechit, Executive Director Portfolio & Regulatory Management - UOB Bank, Thailand
  • Cary Piantono, Head: Credit Control & Analytics Division – Sampoerna Financial Group, Indonesia
  • George Haylett, Industry Expert – Hong Kong
05.40 - 06.00
End of Day 1