Analytics Leaders Summit 2017 Malaysia Edition

Day Two – Wednesday 15th March 2017

08.30 – 09.30

Breaking the Enigma: Networking Breakfast Registration

09.30 – 10.00

How to profile the best customer using predictive analytics

Dinesh Chawla - Managing Director, JPMorgan Chase & Co, India

Q&A Sessions

10.00 – 10.30

Sponsor Slot

10.30 – 11.00

Networking Tea/Coffee Break

11.00 – 11.30

Increasing customer journey through strategic wealth

  • Using data analytics to predict customer behavior
  • The next best offer
  • The customer engagement model
  • The need for R.F.M

Banking Industry Expert

Q&A Sessions

11.30 – 12.00

Presentation

Chris Walls – Head CRM, Sephora Digital South East Asia, Singapore

Q&A Sessions

12.00 – 12.30

How UOB uses Risk Analytics across Customer Lifecycle

Wipaporn Techamaitrechit, Executive Director Portfolio & Regulatory Management - UOB Bank, Thailand

Q&A Sessions

12.30– 13.00

Sponsor Slot

13.00 – 13.15

Andrew Mckinley – Magic Show

13.15 - 14.15

Networking Luncheon

14.15 – 14.45

DBS journey in being more Contextual towards Customers

  • How DBS Bank is using data, analytics and human centered design
  • How they transform interaction from product- push to customer centric ‘pull’ interaction with a view to making banking joyful
  • Building long term engagement with our customers

Fredric Fanthome, Head, Regional Analytics COE and Strategic Initiatives – DBS Bank, Singapore

Q&A Sessions

14.45 – 15.15

Presentation

Bo De Koning, Public Policy Insights Analyst – LinkedIn, Singapore

Q&A Sessions

15.15 – 15.30

Andrew Mckinley - Magic Show

15.30 – 16.00

Sponsor Slot

16.00 – 16.30

Networking Tea/Coffee Break

16.30 – 17.00

Customer First! Customer Centric Big Data Application for retailers

Nitin Sareen - Director Analytics, Walmart Technology, India

Q&A Sessions

17.00-18.00

Cross Industry Panel Discussion

  • Eu Jin Tay - Chief Analytics and Life-cycle Management Officer, Air Asia Big Loyalty Programme, Malaysia
  • Isaac Wong - Principal Data Scientist, Hewlett-Packard, Hong Kong
  • Laura Cao - Chief Analytics Officer, Manulife Asia, Hong Kong
  • Bilal Farooq - Head of Data Science, Modelling & Analytics, DiGi Telecommunications, Malaysia

18.00

End of Day 2/ Closing Remarks

Abeed Rhemtulla, Managing Director – Enigma Consulting Group