More than 30 years of analytics experience, primarily in Financial Services. Initially in the UK with Experian and MBNA (now BoA); for the last 16 years in Asia, leading the regional consumer analytical teams at American Express, Citibank and HSBC.
Within Financial Services, George has experience in the end-to-end customer lifecycle - using analytics to drive product design and pricing, sales and marketing effectiveness, risk optimisation, operations and distribution.
Burak is currently a Strategic Consultant in Experian’s Global Consultancy Practice, and has 18 years’ of diverse analytics, consultancy and decision system implementation experience gained through engagements in 19 Countries across Asia, Middle East, Central and Eastern Europe.
Burak has extensive experience in delivering and managing analytics based projects over the complete customer lifecycle, from acquisitions to collections. He personally developed numerous scorecards, acquisition, customer management, and collections decision support systems and strategies, as well as large-scale consultancy projects for major banks. He has lead the delivery of large, complex, and often multi-Country projects in the latter stages of his career.
Mike has almost 30 years of marketing, market research and CRM/Big data experience. He helps companies address marketing opportunities through by understanding end users needs, turning them into insight/data specifications and converting that output into clear, actionable results. Most recently he created the Big Data team at Hong Kong Telecom, while also supporting Big Data projects at other Telcos.
Mike began his career at Procter & Gamble, where he managed both new and established brands. Mike then spent 17 years with McKinsey & Company doing marketing consulting, based in New York and Hong Kong. While there he created the Asia-Pacific marketing practice and was a founder of the global CRM practice. Mike was also Global Head of Knowledge Management for Synovate , where he lead efforts to improve the value clients obtain from research. At SingTel, Mike created the L!ving Analytics team. That team drove the use of both customer data and customer research to help the business understand customer and customer data opportunities.
Mike has an MBA, High Distinction (Baker Scholar) from Harvard Business School and two Bachelors degrees, Magna Cum Laude, from the Wharton School and College, University of Pennsylvania. Mike is a frequent speaker at conferences and published several times in the McKinsey Quarterly on marketing issues in developing and Asian markets. He is the former Board Chair of AFS-USA, a leading high school foreign exchange organization and an avid traveler, having visited over 125 countries.
Peter Hubert is the APAC Head of Insights for LinkedIn Marketing Solutions. He has a passion for information and understanding how data driven evidence can accelerate business objectives. Peter began his career in market research before undertaking a five year stint in management consulting across Australia and Asia. In Peter’s current role leading Insights, he works closely with clients and internal stakeholders to harness the power of LinkedIn's data to identify and execute strategic marketing opportunities.
Dr. Hargreaves, works as Chief of the Master of Technology Enterprise Business Analytics Programme at the Institute of Systems Science, at the National University of Singapore, where her role includes: designing business analytic courses, teaching, consulting & research in business analytics.
For over 20 years, Dr Carol Hargreaves has worked with a variety of industries to make businesses more intelligent. More specifically, she achieved this through the red hot science called business analytics.
Holder of a PhD in statistics, Dr Hargreaves’ extensive credentials in the field include working as a Quantitative Methods Manager at Cegedim Strategic Data in Australia providing market research analysis for pharmaceutical giants such as Pfizer, Novartis and Merck Sharp & Dohme. For three years, she was also the Advanced Analytics Statistician at Synovate Aztec in Australia, where she developed sales and marketing models for food manufacturers like Nestle, Masterfoods Australia and Goodman Fielder. She also previously served as a biostatistician at the National Health Medical Research Council at the University of Sydney and Head of Department for the Department of Statistics at the University of Durban-Westville.
Dr. Hargreaves holds a PhD in Statistics from the University of South Africa and a MBA from the University of Wales (Cardiff). She was awarded the Foundation of Research and Development Scholarship in 1988, and Head of the Department of Statistics at the University of Durban-Westville in 1989 and 2000.
Dr. Hargreaves has published several research papers in Business Analytics, Hospitality & Tourism, Inventory Systems, Stock Trading, Carbon Emission Reduction and Clinical Trials and has presented some of these papers at International Conferences.
Data-driven consumer marketing practitioner with more than 10 years’ experience in Loyalty, CRM and Partnership across the Retail and Financial Sectors. Currently Head of CRM Department for Wing Tai Retail overseeing 10 retail brands spanning across 90 stores.
Verita Poerbasari was born in Jakarta, Indonesia. She has Bachelor degree in International Political Science and a Master degree of International Management.
She joined INDOSAT in 1997 and has had increasing level of responsibility since that time. She served her time in numerous level positions from corporate sales, marketing public relations, card management, customer service to loyalty management. Her assignment to Indosat subsidiary, named Indosat Multimedia Media Mobile (IM3) in 2001, was the milestone whereby she was exposed to cellular telecommunication industry for the first time. She was involved in many major cellular project, such as supply chain management, CRM 360-degree-customer view, datawarehouse, billing/charging and big data.
She is now Head of Retention & Loyalty in Indosat Ooredoo Indonesia. Started in 2011 where she was responsible as Head of CLM Planning & Analysis, now her ongoing focus is to understand customer behavior through superb analytics and initiate targeted campaigns to generate revenue and contribute to consumer revenue of Indosat. She is one of marketing leader in Indosat Ooredoo and involved in ongoing projects of customer touch point enhancement, customer management system, billing/charging, digital transformation and big data.
Prakash Chandrasekar heads Ecommerce Analytics & Planning across the AMA region for Levis Strauss & Co. He stepped into the field of analytics in early 2000, a time when most people didn’t interpret the word 'Analytics'. Since then he has built his career analyzing and interpreting trends in small\medium\big data. With a career spanning over 12 years across multiple industries ranging from Retail\Corporate Banking to Digital Payments to Online Retail, he has seen the unique challenges & opportunities faced by corporates\consumers across the different verticals, having witnessed most of them resolved through data driven decision making. Accredited with a Masters in Statistics from UNSW (Australia), he believes in torturing data until it confesses
Manu has over 23 years of experience in Risk Management, Technology & Information Services in emerging and developed markets and currently serves as the Chief Risk Officer, 4 Finance- a Digital Lending company that operates in more than 15 countries across Europe and Latin America.
His experience spans various leadership roles in Barclays, Citibank & GE Capital across Asia Pacific and UK markets where he leveraged data and technology for decision making. Prior to his last role as Senior Business Leader-Information Services, MasterCard Asia Pacific, he was Managing Director, Decision Analytics business for Experian Asia Pacific covering 12 markets in the region.
Manu has an MBA from The University of Chicago Booth School of Business and a Masters in Management Studies from the Birla Institute of Technology & Science in India. In his spare time he enjoys travelling, volunteering and participating in avenues to expand financial inclusion.
Currently leading the Regional Strategic Initiatives, Regional Reporting and Regional Modeling/Analytics teams in the Business Analytics department of the Consumer Banking Group. Focused on making meaning from the wealth of internal and external data accessible to the consumer bank to provide an always on, easily accessible, deeply contextual and engaging banking experience to our customers.
Mervyn heads the mobile marketing team in Zalora and is responsible for its customer acquisition endeavour. He is a strong advocate of big data and data-driven decision making.
Coming from a diverse background, Mervyn has had experiences working in the Banking, Hospitality and Healthcare industries. Prior to joining mobile marketing in Zalora, Mervyn was in marketing business intelligence overseeing performance and budgeting.
Mervyn holds a Master’s Degree in Analytics from Singapore Management University, is an avid sportsperson and loves to travel.
David Low is a multi-award winning Data Scientist with Infocomm Development Authority, Singapore. His recent works focus on predictive modelling, spatial-temporal analysis, recommendation system and large-scale graph analytics. Throughout his career, David has engaged in data science projects ranging from Manufacturing, Telco, E-commerce to Insurance industry. Some of his works including sales forecast modeling and influencer detection had won him awards in several competitions and was highlighted on IDA website and National University of Singapore publication. Prior to joining IDA, he was involved in research collaborations with CMU and MIT on separate projects funded by National Research Foundation and SMART. Achieved worldwide ranking of 138th out of 100,000+ participants on Kaggle, the leading platform for predictive modeling competitions.
Dr. Richard Davis is the Group Head of Analytics at Lloyds Banking Group. He leads a team of world-class researchers and data mining experts working across the Group to employ novel analytics solutions to problems facing the bank. This encompasses a number of "Big Data" technologies from data acquisition and cleansing, visualisation through to predicative analytics and data mining using artificial intelligence. These technologies have been applied to a number of areas across the bank including marketing and recommendations, cyber security, fraud analytics, credit risk, financial crimes and complaints analysis.
Richard has previously held roles in alternative investments companies where he developed machine learning algorithms for hedge funds, designed portfolio management and analysis tools; applying dynamic dashboard visualisations for client reporting, stress testing and forecasting.
Richard has a background researching Data Analytics, with an applied mathematics PhD in Chemistry using novel evolutionary computating techniques to examine large datasets, he enhanced traditional AI techniques with wavelet decompositions and spectral analysis further developing segmentation and classification methods used in the field. This lead to the development of a non-lethal diagnostic test for mad cow disease.
Outside of work Richard is very involved in science communication and policy, working with Cabinet members to ensure Government funding for research projects and scientific education
Padmanabhan Ramaswamy is currently the Head of Business Intelligence & Analytics at GEMFIVE. He has more than 10 years of leadership experience in analytics & consumer insights across APAC. He has strong expertise in predictive analytics and driving data driven business decisions. He has experience in building high performance analytics teams in both start-ups and large corporations. He has worked in ecommerce firms, analytics consulting, global media agency & consumer market research firms.
Prior to GEMFIVE, he was the Regional head of Analytics & Marketing Intelligence at Lazada Group, South-East Asia. He also worked in analytics consulting with Pointlogic, APAC, IPG Mediabrands & the Nielsen Company. He holds a Masters in Social Research Methods & Statistics from London School of Economics & Political Science (LSE).
Jamshed Wadia has over 19 years of experience in marketing and sales, with specific expertise across digital marketing, social media, product marketing, retail marketing and sales management. He currently heads the Digital Marketing and Media team that manages all the strategy and the execution across digital content, paid media, digital platforms and analytics at Intel Asia-Pacific and Japan. Prior to leading the digital marketing and media team at Intel APJ, he has held senior roles in the sales and co-marketing organization, managing Japanese OEM business across Asia Pacific at Intel. He is also the current Asia Pacific chair of the WFA Digital Forum a platform for top digital leaders in the region. He holds a ‘Masters in Business Administration’ and ‘Bachelor’s Degree in Mechanical Engineering’. He is an avid micro blogger and has been recognized many times for his reach and influence on those mediums.
You can connect with him on his Twitter handle @JamshedWadia or on LinkedIn at https://sg.linkedin.com/in/jamshedwadia
Kaushik has more than 15 years of experience as an Analytics and Research professional. His expertise lies in developing business cases, formulating relevant analytical solutions, predictive modeling and direct marketing campaigns across customer life cycle. He has worked extensively in the areas of data driven strategy formulation and implementation for customer acquisition, cross-sell, up-sell, retention and value build up.
He has been awarded the Best Business Analytics Practitioner Award by the World Brand Congress in October 2013. Other industry recognitions include -
NASSCOM India recognition for excellence in analytics.
Frost and Sullivan award for Customer Centricity and Operational Excellence in Analytics
Big data awards for Most Admired Architecture in Operational Analytics and Best Practices in Emerging Technology
Currently, Dev leads TrustSphere's Business Development and Expansion in ASEAN & North Asia. He is responsible for generating sales revenue and provide consultation on TrustSphere's unique blend of Relationship Analytics Solutions. In addition, his work involves forming business relationships with strategic partners to promote TrustSphere's solutions to the market place.
Prior to joining TrustSphere, Dev was a Senior Business Development Manager for IBM Enterprise Social Software Solutions at IBM Singapore, responsible for developing brand awareness, generating revenue streams and helping to evangelise IBM’s Social& Digital Experience Solutions. These cover Government, Healthcare, Retail, Manufacturing, Insurance, Finance and any other General Business Sectors within Singapore.
His work also involves forming strategic alliances with focused IBM Business Partners extending sales revenue through these service providers. Dev has worked with Enterprise Digital & Social Solutions for the last 15 years handling several areas from Business Development, Consulting, Training to Project Implementations and Customer Experience Management. He has obtained Sales Mastery Certifications including IBM Certified Sales Mastery for Advanced Collaboration and Sales Mastery in Social Software and Unified Communication. He has also conducted several workshops and seminars around IBM’s Social & Digital Experience for Employees and Customers. These include sessions for MBA students from National University of Singapore-ISS as well as students from Singapore Management University on Social Business Patterns in today’s world.
Before joining IBM, Dev co-founded a company called Lyv Connections Pte Ltd and was the Director overseeing the running of Company Operations as well as Business Development. Lyv Connections was subsequently awarded Best IBM Business Partner (IBM Collaboration Solutions) for three straight years both locally as well as in ASEAN.
Paul Meinshausen is Chief Data Officer at PaySense, an early stage financial technology startup based out of Mumbai and Singapore, and a globally experienced data scientist with a research background in computational social science. Previously he was Vice President of Data Science at Housing.com, Principal Data Scientist at Teradata, and spent two years as a social scientist for the U.S. Department of Defense. Paul has held data science and research positions at the University of Chicago and Harvard University, and was a Fulbright Research Scholar.
Feida ZHU is an assistant professor in School of Information Systems, Singapore Management University (SMU). His research interests include large-scale data mining, text mining, graph/network mining and social network analysis. Feida is the Founding Director of the Pinnacle Lab for Analytics with China Ping An Insurance Group and the DBS-SMU Life Analytics Lab. He has published more than 70 papers in referred international conferences and journals, including ICDE, VLDB, SIGMOD, ICDM, WWW, JMLR, TODS, TKDE, etc. His work has won The Best Paper Award at 2016 International Conference on Database Systems for Advanced Applications (DASFAA’16) and The Best Student Paper Awards at 2007 IEEE International Conference on Data Engineering (ICDE’07) and 2007 Pacific-Asia Conference on Knowledge Discovery and Data Mining (PAKDD’07). Feida obtained his Ph.D. in Computer Science from the University of Illinois at Urbana-Champaign (UIUC) in 2009, supervised by Prof. Jiawei Han.
Sanjay Sachdev is the Regional Vice President, Asia for Riverview Mobility Solutions. He has been led CRM and Digital teams for several large companies and been an advisor to banks and insurance companies. Previously Sanjay led one of the most sophisticated transformation projects for one of the largest insurance companies in Thailand. He has served in senior leadership roles for organizations across Asia-Pacific including Microsoft, Symantec and Experian, and has been an invited speaker in analytical CRM for leadership events. Sanjay completed his Bachelors in Computer Science and MBA from Boston College in Boston, Massachusetts. He resides in Thailand with wife and his daughter is doing her bachelors degree in Singapore.
Aloysius Lim is the Lead Product Manager at DataSpark, a Singtel company, where he leads a team of talented engineers and data scientists to develop advanced analytics capabilities to extract valuable insights from big, fast telco data. With 9 years of experience as a software professional, he has helped clients from Government, Telecommunications, Retail and other industries drive business value through the innovative application of technology. Aloysius co-authored the book R High Performance Programming, and graduated from Cornell University with a M.Eng. in Operations Research, and a B.Sc. in Information Science, Systems and Technology.
Dr. Wee leads a team of data scientists in the research and development of data analytics and data management solutions for academia and industry clients, with a strong focus on consumer marketing, logistics and healthcare domains. His research has been published and cited in numerous top-tiered journals and leading international conferences. He is also the President of the Association for Medical and Bio-informatics Singapore (AMBIS). Dr. Wee received his doctorate in computational biology from the National University of Singapore.
Malik is a senior global business leader, Fintech expert, thought leader, speaker and acclaimed author. In his 18-year long career, he has managed global roles in leading Multinational banks across various functions. He has run billion dollar businesses in different markets, and driven leading edge innovations. He has also published an acclaimed book with global readership.
Malik is a passionate Digital evangelist and firm believer in the disruptive power of emerging technologies.