Global Cards and Payments

DAY 1 | 9 November, 2016
08.30 – 09.30
Registrations & Refreshments
09.30 – 09.45
 Welcome Address
Abeed Rhemtulla
, Managing Director – Enigma Group
09.45 – 10.15
Presentation Slot for Platinum Sponsor :
Here's your opportunity to make a name of yourself. This session exhibits an open door for consultant / technology / vendors suppliers to share their mastery. For sponsorship request please contact Shabaz Ahmed at shabaz@enigma-cg.com
10.15 – 10.45
The Future of Cards & Payments
  • Converging payment innovation, industry and commerce
  • Exploring the facing change of Cards & Payments – online & mobile services
  • The latest legal & regulatory update
Moderator
Dr. Thaer Sabri,
Chief Executive Officer – Electronic Money Association (UK)
Keynote Speaker
Deepak Chandran,
SVP & Head of Cards – Emirates NBD (UAE)
10.45 – 11.15
Networking Tea/Coffee Break
11.15 – 11.45
'The greatest growth in the Industry - Contactless, mobile and prepaid payments'
  • Safer, Smarter & Cheaper substitute to cash
  • Providing seamless customer service & user experience
  • Boosting greater usage
Guest Speaker
Pankaj Kundra,
Senior Vice President- Regional Head of Payments Business – Mashreqbank (UAE)
11.45 – 12.30
Panel Discussion - Development & Innovation of New Payments Technology & Methods
  • Cryptocurrencies & Digital Money: fueling faster-payments initiatives
  • Virtual Payment Cards
  • E-signature & Cloud Wallet
  • Building a secure, convenient & faster payments world with EMV, mobile & more innovative solutions
Panelists
Fernando Pacheco
Executive Director & Head of Cash and Trade Product (MENA region) – Standard Chartered Bank (UAE)

Sammy Tuffaha
Director of Mobile Commerce / Innovation – Etisalat Group, UAE

Muhammad Nassir
Head of Retail Operations – Abu Dhabi Islamic Bank, UAE

12.30 – 13.00
Customer experience in a Digital World
Guest Speaker
Ramakrishnan TG,
Head (Digital and ATM Channels, Retail Banking Asia Pacific) – ANZ (Singapore)
13.00 – 14.00
Networking Lunch
14.00 – 14.30
Presentation Slot for Silver Sponsor
Here's your opportunity to make a name of yourself. This session exhibits an open door for consultant / technology / vendors suppliers to share their mastery. For sponsorship request please contact Shabaz Ahmed at shabaz@enigma-cg.com
14.30 – 15.15
Panel Discussion on Integrating merchant-funded rewards programs with the consumer's path to purchase – driving revenue, sales & profits
  • Mining customer data and creating analytics
  • Making reward programs more relevant for consumers based on their behavior, habits, response etc.
  • Internet of Things – consolidating loyalty & payments for increasing transactions
Panelists
Sammy Tuffaha,
Director of Mobile Commerce / Innovation – Etisalat Group, UAE
Mohanish Agni,
Head of Merchant Sales and Solutions (MENA Region) – Visa (UAE)
Muhammad Nassir,
Head of Retail Operations – Abu Dhabi Islamic Bank, UAE
15.15 – 15.45
Inter-operable payments & Inter-operability between different banks, governments, payment operators, start-ups & mobile money players
15.45 – 16.15
Networking Tea/Coffee Break
16.15 – 16.45
Technologies for Automating Security – Securing Customer Data
  • New technologies for handling risk, fraud & security
  • Combatting cyber fraud by using data, intelligence & analytics
  • Role of Biometrics – fingerprints, retina scanning, face & voice recognition
16.45 – 17.15
Case Study on Data Breach at big retailers – Lessons to be learnt Guest Speaker
Bernard Creed ,
Vice President (Finance) – Dubai Duty Free (UAE)
17.15 – 17.45
Application of Predictive Analytics for minimizing risk and maximizing profitability
  • Uncover business knowledge and insights to action through data science 
  • Leverage predictive analytics for data-driven decision making process
  • Minimize credit risk in risk management area
  • Maximize profitability in customer behavior analysis
Guest Speaker
Ms Minakshi Srivastava,
Vice President (Finance Manager) – Bank of America (USA)
17.45 - 18.00
Closing Remarks
18.00
onwards Cocktail Reception/Dhow Cruise Dinner
‘For more information please email at preetika@enigma-cg.com