FREQUENTLY ASKED QUESTIONS

When will I receive my conference material?

Your conference handouts will be distributed on the first morning of the conference (unless otherwise stated in the event program). Additional conference material will be made available on a website/emailed to you after the event. You will be provided with access details for this website via email at the conference if applicable.

When should I pay for the conference?

Payment must be received prior to the conference.

How should I pay for the conference?

Payment has to be made after filling in the registration form and sending it back to us. Methods for payment include credit card and bank transfer.

Are the meals included?

Yes, all refreshments and conference lunches have been carefully selected to offer you the best in banqueting. Check the agenda for times.

Can I register onto a workshop at the conference venue?

Yes, you may register onto workshops on site and our registration personnel will be happy to help you. Credit Card payment will only be accepted on the day

How many attendees will be at my conference?

This varies for each conference.

How can I get to the venue?

The hotel phone number, address and how to get there is posted on the website. Once registered, you will receive an email outlining all the information you require. Please contact us if you require any further information or assistance.

What about accommodation? 

The cost of the hotel accommodation and travel is not included in the registration fee. Details of the accommodation options are also included within the conference information. Please note we have rooms in limited quantities at corporate rates negotiated for you.

What should I wear?

The dress code at the conference is business casual. The speakers usually come in business attire.

Special Needs 

If you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please do let us know when registering.

Delegate Substitutions and Cancellations 

Please view our Terms and Conditions

Will I receive any information from you in the mail?

After the conference, from time to time, you may receive brochures on related topics.